Refund Policy

Thanks for shopping at olvefashion.com

You purchase is eligible for refund if the goods are not in good conditions or damaged cause by the delivery.

Goods are not refund or exchangeable if the size is not fit your requirement, so read the size description carefully before to place the order  

You have [7] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us or send to the address below: -


19-1 (Ground Floor), Jalan SP 2/8
Taman Serdang Perdana
43300 Seri Kembangan. Selangor

TEL: +60 3 9549 9523 (For Parcel Enquiry Only)

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